Last updated: 22 August 2026
Before you start
- Provide only the account email, optional tenant name and request type.
- Never send passwords, passphrases, biometric codes or other credentials.
- Intellithrive verifies identity before irreversible operations.
- Submitting the form does not trigger immediate automatic deletion.
What you can request
Voice biometrics
Removal of the template used to recognise the speaker.
Memories and documents
Removal of personal memories, CoreProfile or personal documents.
Tenant
Leaving or revoking a tenant. An Owner may need to transfer or administratively close the space, without cancelling the right to personal deletion.
Full account
Deletion of the ADA account and associated personal data, except information retained for law, security, fraud prevention, audit or disputes.
Subscriptions and purchase channel
An account deletion request does not automatically stop renewals. Follow the cancellation actions provided by the channel used to purchase the workspace subscription: the management procedures available in the Ada web area for web purchases, or your Google Play account’s subscription settings for any existing legacy subscriptions. New Ada subscriptions and extras are purchased only on the web. Check any other workspaces on the same account separately.
Submit your request
Use only the form below to submit your request.
What happens next
- We receive the request through the ADA channel.
- We verify that the requester controls the relevant account.
- We clarify any Owner responsibilities or legally required retention.
- We carry out the confirmed request and report the outcome.
Operational TODO: approve verification method, handling time and retention periods for each category before final publication.